Six differences that change how the week runs
Every workforce platform claims to save time. These are the specific structural decisions behind Glix, and what each one means when a shift goes wrong on a Tuesday night.
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Workforce management and lone worker protection in one platform
Most operators run a rota tool and a separate safety device or app. Two systems means two suppliers, two sets of worker records and no link between the shift a person was on and the alert they raised. Glix keeps them together.
Why it matters: when a client or an inspector asks what happened, the shift, the location, the check-in and the incident are already one story.
Safety is never a paid upgrade
SOS, duress, check-ins, escalation and last-known location are on every plan, including the entry tier, and they keep running in the read-only grace state after a failed payment.
Why it matters: safety cover that depends on a card not expiring is not cover. This is a design decision we can point to in the architecture.
One worker record underneath everything
The rota entry, the clock event, the checkpoint tap, the audit score and the incident all attach to the same person and the same location.
Why it matters: no reconciliation between systems, no duplicate people, and reporting that adds up the first time.
Evidence that cannot be dressed up
Coverage and round counts are derived from recorded events rather than typed in. When photo evidence expires, the record keeps a marker and a date instead of quietly disappearing.
Why it matters: procurement teams and regulators reward a record that behaves consistently, including when it is inconvenient.
Built around UK contract operations
SIA ACS welfare expectations, BICSc-style inspection scoring, licence and certificate expiry, CQC-ready visit evidence and PQQ-friendly client reporting are the shape of the product, not a localisation layer.
Why it matters: you spend less time bending a generic scheduling tool into a security, cleaning or care operation.
Proof your client can open themselves
A read-only client portal shows attendance, completed rounds, audit results and incidents, scoped to that client only.
Why it matters: it removes the weekly reporting task and gives the client a reason to renew that is not price.
Glix compared with spreadsheets and group chat
Most operators start here, and it works until the second contract or the first dispute.
| Task | Without Glix | With Glix |
|---|---|---|
| Building the rota | Retyped each week, and version confusion when two people edit | Recurring services carry forward, with a single current version |
| Filling cover | Phone calls and a group message, with no record of who agreed | Cover assigned in the rota, with the change recorded |
| Attendance | Trusted, or checked by phoning the site | Clock event with a time and a location fix |
| Lone worker safety | A text message and an agreement to call back | Scheduled check-ins with automatic escalation to named responders |
| Proof for the client | Assembled by hand when asked | Already recorded, and visible to the client directly |
| Data protection | Worker data on personal devices in a chat app | Role-based access, retention settings and subject access export |
Glix compared with separate rota, lone worker and patrol systems
The common alternative is three good tools that do not know about each other.
| Task | Without Glix | With Glix |
|---|---|---|
| Worker records | Maintained in each system, and drifting apart | One record, used by every part of the platform |
| Joining a shift to an alert | Manual, and usually after the event | Automatic, because both attach to the same shift |
| Reporting to a client | Three exports and a spreadsheet to merge them | One portal and one export |
| Onboarding a worker | Repeated in each system | Invited once, with self-onboarding |
| Cost | Three subscriptions, three renewals, three suppliers | One subscription priced per active worker |
| Procurement review | Three security questionnaires | One supplier, ISO/IEC 27001:2022 certified |
Glix compared with manual attendance processes
Paper sign-in sheets, sign-in books and call-in systems all share the same weakness.
| Task | Without Glix | With Glix |
|---|---|---|
| Recording arrival | Written down, sometimes later, sometimes by someone else | Recorded on the worker’s phone with a location fix |
| Disputed start time | Word against word | One read of the clock event |
| Late or missing worker | Noticed when the client calls | Surfaced on the operations board |
| Producing hours for payroll | Rekeyed from sheets | Rated hours exported ready for the payroll provider |
| Audit trail | A folder, if the sheets survived | Raw events preserved and queryable |
Where Glix is not the right answer
- You need a monitored alarm receiving centre. Glix escalates to responders you nominate. It does not provide 24/7 human monitoring or dispatch, so keep your ARC provider alongside it.
- You need a payroll system. Glix rates hours and exports them. It does not calculate pay or make payments.
- You need a clinical record system. Glix records visits, evidence and incidents. It is not a care planning or clinical records platform.
- You have fewer than five workers. Plans start at five billable seats, so very small teams may not get value yet.
Test the difference on your own contracts
Set up a real site, a real rota pattern and a real round, and see the evidence trail for yourself. No sales call, no card and published pricing before you start.
14-day trial, no card, full Pro features