Patrols & rounds

From taps happened to the patrol was done properly

A list of checkpoint taps proves someone pressed something. Glix records the sequence, the timing, the photographs and the exceptions, which is the difference between activity and proof.

Patrol proof is the first thing a security buyer compares, and missed-visit detection is what a care client is really buying.

14-day trial, no card, full Pro features

Officer confirming a checkpoint on an ordered patrol route
What changes

What this gives your operation

Prove the route, not just the visit

Ordered routes record sequence and dwell time, and an out-of-sequence patrol surfaces to the duty manager without blocking the worker.

Catch a missed round before the client does

Missed-round detection raises the exception on the operations board and notifies location responders.

Work where the signal does not

Basements, plant rooms and rural sites are exactly where rounds happen, so taps and evidence queue offline and sync later.

How it runs

The workflow, start to finish

  1. A round is scheduled against the location, with the checkpoints in order where order matters.
  2. The worker taps each checkpoint, adding a photograph where the stop requires one.
  3. A skipped or out-of-sequence stop raises an exception without stopping the worker.
  4. Coverage is derived from what happened and appears on the operations board and in client reporting.

In the product

  • Checkpoint configuration and placement at the location
  • Worker tap flow on mobile
  • One-action photo proof on photo stops
  • Ordered routes with out-of-sequence surfacing
  • Flexible rounds where sequence does not matter
  • Personal caseload rounds assigned to a named worker
  • Suggested next stop with navigation between locations
  • Dwell-time capture at each stop
  • Missed-round detection with responder notifications
  • Offline capture with sync on reconnection
Questions

Common patrol and round questions

Why call them rounds as well as patrols?

Because the same mechanism serves different work. Security teams run patrols, cleaning teams run rounds, and care teams run visits. Glix supports all three with the same evidence trail.

What happens if a checkpoint cannot be reached?

The stop is recorded as missed rather than silently dropped, and the exception surfaces to the duty manager.

Do workers have to visit checkpoints in a fixed order?

Only where you say order matters. An ordered route records the sequence and surfaces an out-of-sequence stop as an exception without blocking the worker, and a flexible round lets the stops happen in any order.

What happens when a whole round is missed?

Missed-round detection raises it as an exception and notifies the responders for that location, so it reaches somebody before the client notices the gap.

Do rounds work in a basement or a plant room with no signal?

Yes. Taps and photographs are captured offline on the device and sync when the worker is back in coverage. Weak signal is normal on the places rounds actually happen, so it is handled rather than treated as a fault.

Which plans include patrols and rounds?

Patrols and rounds are available from Pro upwards, along with the ordered routes, photo proof, dwell time and missed-round detection that go with them.

Operations manager and team leader reviewing Glix together before starting a trial

Signed up, configured and live. No sales call.

Start on a Sunday evening if you like. Set up your locations, invite your team and run your first shift before anyone asks you to book a demo.

14-day trial, no card, full Pro features

Before you go, try Glix on your own sites

See how Glix helps organisations manage mobile workers, shifts, lone-worker safety, patrols, attendance and compliance from one platform. 14-day trial, no card, no sales call.