Lone worker protection that never lapses
Safety on Glix is not a paid add-on and it does not switch off. It is on every plan and it survives every billing state, including a failed payment, because a billing problem should never become a safety problem.
SIA ACS expects documented welfare arrangements for lone guards, and HSE duty of care applies to every employer of lone workers. Most platforms sell that protection as an upgrade.
14-day trial, no card, full Pro features
Incident raised · 02:14
Last-known location attached
- Amara O.Responder · app alert · seen
- Tomasz K.Responder · app + SMS sent
- Duty managerEscalates in 60s if unacknowledged
What this gives your operation
Evidence your welfare arrangements
Check-in schedules, escalation ladders and the full incident trail give you records to show a client, an auditor or an inspector.
Escalate without waiting for someone to notice
A missed check-in or an SOS moves through named responders automatically, with an SMS rung you control per location.
Give responders something to act on
Every incident carries a last-known location, and duty managers can see live location during active shifts.
The workflow, start to finish
- A worker starts a lone-working session at the location.
- A check-in is missed, or the worker raises SOS or a silent duress alarm.
- Glix escalates through named responders, adding the SMS rung where configured.
- Responders see the last-known location, and the incident record holds the full trail.
In the product
- Worker SOS from the mobile app
- Discreet duress alarm for coercion situations, escalating silently
- Scheduled check-ins with missed check-in escalation
- Escalation ladder to named responders
- SMS alert rung with per-location control
- Responder alerts on mobile and in the web app
- Last-known location attached to every incident
- Live location during active shifts for duty managers
- Safety operational in every billing state, including the read-only grace lock
Common lone worker protection questions
Is Glix an alarm receiving centre?
No. Glix is not an emergency service, an alarm receiving centre or a response provider. It supports your own welfare procedures and escalates to the responders you nominate. In an emergency, always call 999.
Does lone worker protection cost extra?
No. SOS, duress, check-ins, escalation, SMS alerts and last-known location are included on every plan, including the entry tier.
What happens if our payment fails?
The account moves to a read-only grace state and lone worker protection keeps running. We designed it that way deliberately.
What happens when a check-in is missed?
The missed check-in escalates on its own. It moves through the responders you have named, adding the SMS rung where you have configured one for that location, so nobody has to be watching a screen for it to be noticed.
Who receives an SOS or duress alert?
The responders you nominate for that location, in the order you set. Alerts reach responders on mobile, and from Pro upwards they also reach office-based managers in the web app.
Can managers see where a worker is when they are not on shift?
No. Live worker location is visible to duty managers during an active shift only, and it is available from Pro upwards. Outside a shift the only location held is the last-known location attached to an incident.
Works with the rest of the platform
One worker record underneath, so the rota, the attendance event, the round and the incident all refer to the same person and location.
Scheduling & rotas
Build recurring rotas, fill open shifts, cover absence in two clicks and brief workers before they arrive.
Time & attendance
Geofenced clock in and clock out with a location fix, raw clock events preserved and rated hours that are export-ready for payroll.
Patrols & rounds
Checkpoint taps, ordered patrol routes, photo proof, missed-round alerts, dwell time and offline capture.
Site audits
Weighted inspection scoring with pass thresholds, per-item auditor guidance, corrective actions tracked to close, audit scheduling and AI-assisted write-up.
See it in context: Security guarding , Care , Cleaning , Facilities management
Signed up, configured and live. No sales call.
Start on a Sunday evening if you like. Set up your locations, invite your team and run your first shift before anyone asks you to book a demo.
14-day trial, no card, full Pro features