The platform

One record of the truth,
from rota to proof.

Nine pillars that plan the work, prove it happened, keep the people doing it safe, and hand your client the evidence.

14-day trial, no card, full Pro features

Nine pillars

Pick the part of the operation you need to fix

Each pillar stands on its own and shares one worker record with the rest, so nothing has to be reconciled between systems later.

Scheduling & rotas

Build recurring rotas, fill open shifts, cover absence in two clicks and brief workers before they arrive.

Time & attendance

Geofenced clock in and clock out with a location fix, raw clock events preserved and rated hours that are export-ready for payroll.

Lone worker protection

Worker SOS, discreet duress alarm, check-ins with missed check-in escalation, SMS alert rungs and last-known location.

Patrols & rounds

Checkpoint taps, ordered patrol routes, photo proof, missed-round alerts, dwell time and offline capture.

Site audits

Weighted inspection scoring with pass thresholds, per-item auditor guidance, corrective actions tracked to close, audit scheduling and AI-assisted write-up.

Incident reporting

Capture incidents from mobile with photographs and last-known location, keep a complete uncapped history and hand clients or investigators a record that has no gaps.

Live operations

Every site on one screen in three honest buckets, with derived coverage, missed-round and late-worker exceptions, live worker location and alerts for web-based managers.

Client portal

Give clients a read-only view of attendance proof, completed rounds, site audit results and incidents, scoped to their own contract.

People & compliance

Employee directory with self-onboarding, SIA licence and certificate expiry tracking, holiday and absence, role-based access and a GDPR toolset with subject access export.

Plan & schedule

Rotas that survive real weeks.

Rota admin is the top time sink for SME contractors. Glix schedules on a services model, the service is the durable planned unit, so cover, change and repeat cost one action, not a rebuild.

Operations manager adjusting next week’s rota in Glix and assigning cover from the same screen

Rostering

Essential

Recurring and manual shift scheduling on a week-grid rota, with overnight shifts, breaks and two-click cover.

A cleaning firm runs recurring evening cleans across twelve locations; a sick worker’s shift is covered in two clicks and the record stays clean.

Pre-shift briefing notes

Essential

Location instructions delivered to the worker before the shift starts, access context, hazards, client preferences. Cover quality is the visible failure mode of agency-style work; briefed cover protects the contract.

A new operative covers an unfamiliar location and arrives already briefed.

Multiple schedules per round

Pro

A day pattern and a night pattern on the same round, without duplicating it. Real contracts vary patrol frequency by time of day, rigid single-schedule tools force ugly workarounds.

Prove attendance & hours

The clock event that ends the argument.

Billable-hours disputes and ghost shifts are direct margin leaks. Glix preserves the raw record and derives the hours, so the answer is always one read away.

Geofenced attendance

Essential

Mobile clock in and out with a location fix and a geofence per location. Raw clock events are preserved; worked hours are derived from them.

A facilities client questions a 06:00 start; the clock event with its fix answers in one read.

Rated hours

Essential

Worked hours rated with breaks, rate groups and bank-holiday multipliers, segmented and export-ready for your payroll provider. The fortnightly spreadsheet rebuild disappears.

Lone-worker safety

Never gated. Never lapses.

SIA ACS expects lone-worker welfare procedures. HSE duty of care applies to every employer of lone workers. Glix puts safety on every tier and keeps it running in every billing state, including a failed payment.

Lone worker checking in on the Glix mobile app before starting a shift alone on site

Lone-worker safety escalation

Every tier

Worker SOS on mobile, an escalation ladder to named responders, an SMS alert rung with per-location control, responder alerts on mobile, and last-known location on every incident.

A solo carer on a night visit raises SOS; responders receive the alert with last-known location, and the incident record holds the full trail.

Duress alarm

Every tier

A discreet alarm, distinct from SOS, for coercion situations, escalating silently. Front-of-house and door supervision buyers ask for duress specifically, and security tenders expect the line.

Live location monitoring

Pro

Real-time worker location during active shifts for duty managers, on the ops board, the remote welfare monitoring a control room expects.

Prove the work happened

From “taps happened” to “the patrol was done properly.”

Patrol proof is the number-one must-have in security software comparisons, and missed-visit detection is the care sector’s assurance product. Glix covers the whole chain: checkpoint, sequence, photo, audit, corrective action.

Security officer confirming a patrol checkpoint in the app at a closed loading bay at night

Checkpoints & rounds

Pro

Checkpoint configuration and placement at the location, a worker tap flow, one-action photo proof on photo stops, round schedules, derived coverage, missed-round detection, ops-board surfacing and care notifications to location responders when a round is missed.

A night guard proves each patrol point with a tap and a photo; a care coordinator sees a missed morning visit before the family phones.

Ordered rounds & routing

Pro

Ordered patrol sequences with out-of-sequence surfacing, personal caseload rounds assigned to a named worker, suggested next stop with navigation, and dwell-time capture.

A domiciliary-style caseload follows the worker across locations; a patrol run out of order surfaces to the duty manager without blocking the worker.

Offline capture

Essential

Taps and audits captured without signal, queued, and synced when connectivity returns. Basements, plant rooms and rural locations are exactly where patrols happen.

Location audits

Pro

An org-level template library with per-client duplication, weighted scoring with pass thresholds and honest N/A handling, per-item guidance for auditor consistency, mobile execution, a web audit record, corrective actions tracked to close, and audit scheduling with a compliance view and overdue notifications.

The monthly BICSc-style inspection runs on mobile, scores identically across auditors, and every failure carries a corrective action to close.

AI-assisted audit write-up

Pro

Drafted audit findings and summaries from the scored record, editable before issue. Write-up time is the hidden cost of auditing, this is the one place Glix uses AI, because it’s the one place it honestly helps.

Photo evidence with honest retention

Essential

Hardened capture and upload, evidence retrieval, and per-org retention with per-location override (retention controls on Pro). Honest expiry: the bytes delete, the record survives with a photo-removed state and date. Evidence integrity that survives GDPR storage limitation.

See operations live

Every location. One screen. No dressing.

The duty manager reads every location’s state on one screen at 07:00, in three honest buckets, with counts derived from what happened, never dressed for the dashboard.

Duty manager reading the morning exceptions on the Glix operations board

Live ops board

Pro

An all-locations summary in three honest buckets, rounds counts derived never dressed, coverage drill-down, and the safety spine end to end.

Alerts on web

Pro

Safety and operational alerts surfaced to managers in the web app, including the worker’s line manager. Office-based supervisors live in the browser, alerts are never mobile-only.

Report & hand the client proof

Tender ammunition, on tap.

Tenders and PQQs score health-and-safety evidence. Everything Glix records is something you can hand your client, patrol proof, scored audits, incident history, without an email chain.

Client facilities manager checking last night’s patrol proof in the Glix client portal

Incident reporting

Essential

Incident capture with a complete, uncapped history and detail with last-known location. An incomplete incident history is a liability in any HSE or client dispute, Glix never silently truncates the record.

Reports & export

Essential

Operational reports and CSV export on every plan, with the gated audit report on Pro.

Client portal

Pro

A read-only client view: their locations, attendance proof, completed rounds, audit results and incident visibility, scoped to their contract. Self-serve client evidence is scored in PQQs and tender interviews.

The client checks last night’s patrol proof without emailing the account manager.

Communicate

Out of WhatsApp. Onto the record.

Group-chat sprawl is unauditable and a GDPR risk, and cleaning and security workforces are heavily multilingual. Glix keeps the conversation on the contract, in the worker’s language.

In-app messaging with translation

Pro

Internal messaging plus client-to-operative messaging, with translation for multilingual workforces, logged against the contract.

A client’s request reaches the on-site operative directly, translated, and logged against the contract.

People & compliance

Licence and certificate expiry, tracked.

Certification and licence expiry tracking is a stated UK buying criterion, SIA licences, DBS, training. Glix keeps the people record, the leave record and the GDPR posture in one place.

Employee directory

Essential

A paginated directory with an invite lifecycle and resend, self-onboarding, employee detail with an activity timeline, references, notes, certifications with expiry, and last signed in.

Holiday & absence

Essential

Leave requests from mobile, manager approvals on mobile, time-off history, and org defaults with overrides.

Benefits self-service

Workers view and manage their benefit elections in the app, a retention surface for high-churn sectors that differentiates your employer brand.

GDPR toolset

Essential

UK data residency at production, subject access request export, notes retention categories, and evidence retention with honest expiry. A one-click SAR export answers the DPO in the room.

Roles & scoped access

Essential

Owner, manager, worker, with location-scoped managers seeing only their patch. Multi-contract operators wall area managers to their contracts. Custom roles and per-org permissions come with Enterprise.

Buy & run it

Self-serve, end to end.

An SME owner signs up on a Sunday evening without a sales call. The incumbents sell through demos and onboarding fees, Glix doesn’t.

Self-serve everything

Every tier

Stripe checkout, a customer portal, seats set at renewal, entitlements driven live by billing state, a read-only grace lock that preserves safety, and a trial without a card.

Annual billing

Every tier

Pay yearly and get two months free, matching the published per-year price.

Clients & locations

Essential

Client records and locations with geocoding and a map, plus archive with courtesy hides throughout, including client archive.

Larger operation, procurement requirements, or 100+ workers? Bespoke roles and permissions, priority support with SLA, custom data retention terms and onboarding assistance come with Enterprise. Single sign-on (SSO/SAML) and API access are conversations we welcome on an Enterprise agreement, talk to us.

Operations manager and team leader reviewing Glix together before starting a trial

See it with your own locations.

The trial is the demo: full Pro features for 14 days, your locations, your rota, no card.

14-day trial, no card, full Pro features

Before you go, try Glix on your own sites

See how Glix helps organisations manage mobile workers, shifts, lone-worker safety, patrols, attendance and compliance from one platform. 14-day trial, no card, no sales call.